{"id":123,"date":"2026-02-12T19:01:56","date_gmt":"2026-02-12T19:01:56","guid":{"rendered":"https:\/\/vyxe.shop\/?page_id=123"},"modified":"2026-02-12T19:02:15","modified_gmt":"2026-02-12T19:02:15","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/vyxe.shop\/?page_id=123","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_16437406\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1243139864\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1243139864 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-2070402150\">\n\n\n\t<div id=\"col-1385981804\" class=\"col medium-4 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-760688725\" class=\"text\">\n\t\t\n\n<h2 data-start=\"241\" data-end=\"276\">Return &amp; Refund Policy<\/h2>\n\t\t\n<style>\n#text-760688725 {\n  font-size: 1.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-140340505\" class=\"col medium-8 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2 data-start=\"241\" data-end=\"276\">Return &amp; Refund Policy\u00a0<\/h2>\n<p data-start=\"278\" data-end=\"327\"><strong data-start=\"278\" data-end=\"295\">Last Updated:<\/strong><\/p>\n<p data-start=\"329\" data-end=\"514\">At <strong data-start=\"332\" data-end=\"340\">Vyxe<\/strong>, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we\u2019re here to help. Please review our return and refund policy below.<\/p>\n<hr data-start=\"516\" data-end=\"519\" \/>\n<h3 data-start=\"521\" data-end=\"545\">30-Day Return Policy<\/h3>\n<ul data-start=\"547\" data-end=\"837\">\n<li data-start=\"547\" data-end=\"627\">\n<p data-start=\"549\" data-end=\"627\">You may request a <strong data-start=\"567\" data-end=\"602\">return or refund within 30 days<\/strong> of receiving your order.<\/p>\n<\/li>\n<li data-start=\"628\" data-end=\"727\">\n<p data-start=\"630\" data-end=\"727\">The item must be <strong data-start=\"647\" data-end=\"696\">unused, unworn, and in its original condition<\/strong>, including original packaging.<\/p>\n<\/li>\n<li data-start=\"728\" data-end=\"837\">\n<p data-start=\"730\" data-end=\"837\">Items showing signs of use, damage caused by the customer, or missing parts may not be eligible for return.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"839\" data-end=\"842\" \/>\n<h3 data-start=\"844\" data-end=\"873\">Eligible Items for Return<\/h3>\n<p data-start=\"875\" data-end=\"908\">Items are eligible for return if:<\/p>\n<ul data-start=\"909\" data-end=\"1040\">\n<li data-start=\"909\" data-end=\"958\">\n<p data-start=\"911\" data-end=\"958\">You received a <strong data-start=\"926\" data-end=\"958\">damaged or defective product<\/strong><\/p>\n<\/li>\n<li data-start=\"959\" data-end=\"992\">\n<p data-start=\"961\" data-end=\"992\">You received the <strong data-start=\"978\" data-end=\"992\">wrong item<\/strong><\/p>\n<\/li>\n<li data-start=\"993\" data-end=\"1040\">\n<p data-start=\"995\" data-end=\"1040\">The item arrived in an <strong data-start=\"1018\" data-end=\"1040\">unusable condition<\/strong><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1042\" data-end=\"1045\" \/>\n<h3 data-start=\"1047\" data-end=\"1071\">Non-Returnable Items<\/h3>\n<p data-start=\"1073\" data-end=\"1156\">For hygiene and safety reasons, the following items may not be eligible for return:<\/p>\n<ul data-start=\"1157\" data-end=\"1266\">\n<li data-start=\"1157\" data-end=\"1189\">\n<p data-start=\"1159\" data-end=\"1189\">Items marked as <strong data-start=\"1175\" data-end=\"1189\">final sale<\/strong><\/p>\n<\/li>\n<li data-start=\"1190\" data-end=\"1266\">\n<p data-start=\"1192\" data-end=\"1266\">Products damaged due to misuse, improper handling, or normal wear and tear<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1268\" data-end=\"1366\"><em data-start=\"1268\" data-end=\"1366\">(If you are unsure whether your item is eligible, please contact us before initiating a return.)<\/em><\/p>\n<hr data-start=\"1368\" data-end=\"1371\" \/>\n<h3 data-start=\"1373\" data-end=\"1391\">Return Process<\/h3>\n<p data-start=\"1393\" data-end=\"1438\">To start a return, please follow these steps:<\/p>\n<ol data-start=\"1440\" data-end=\"1679\">\n<li data-start=\"1440\" data-end=\"1511\">\n<p data-start=\"1443\" data-end=\"1511\">Contact us at <strong data-start=\"1457\" data-end=\"1478\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1459\" data-end=\"1476\">support@vyxe.shop<\/a><\/strong> within <strong data-start=\"1486\" data-end=\"1497\">30 days<\/strong> of delivery<\/p>\n<\/li>\n<li data-start=\"1512\" data-end=\"1583\">\n<p data-start=\"1515\" data-end=\"1583\">Provide your <strong data-start=\"1528\" data-end=\"1544\">order number<\/strong> and a brief explanation of the issue<\/p>\n<\/li>\n<li data-start=\"1584\" data-end=\"1679\">\n<p data-start=\"1587\" data-end=\"1679\">If the item is damaged or incorrect, include <strong data-start=\"1632\" data-end=\"1648\">clear photos<\/strong> of the product and packaging<\/p>\n<\/li>\n<\/ol>\n<p data-start=\"1681\" data-end=\"1762\">Once your request is reviewed and approved, we will provide further instructions.<\/p>\n<hr data-start=\"1764\" data-end=\"1767\" \/>\n<h3 data-start=\"1769\" data-end=\"1780\">Refunds<\/h3>\n<ul data-start=\"1782\" data-end=\"2076\">\n<li data-start=\"1782\" data-end=\"1895\">\n<p data-start=\"1784\" data-end=\"1895\">After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.<\/p>\n<\/li>\n<li data-start=\"1896\" data-end=\"1974\">\n<p data-start=\"1898\" data-end=\"1974\">If approved, your refund will be issued to your <strong data-start=\"1946\" data-end=\"1973\">original payment method<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1975\" data-end=\"2076\">\n<p data-start=\"1977\" data-end=\"2076\">Refund processing time may take <strong data-start=\"2009\" data-end=\"2031\">5\u201310 business days<\/strong>, depending on your bank or payment provider.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2078\" data-end=\"2081\" \/>\n<h3 data-start=\"2083\" data-end=\"2113\">Damaged or Defective Items<\/h3>\n<ul data-start=\"2115\" data-end=\"2305\">\n<li data-start=\"2115\" data-end=\"2213\">\n<p data-start=\"2117\" data-end=\"2213\">If your item arrives <strong data-start=\"2138\" data-end=\"2162\">damaged or defective<\/strong>, please notify us within <strong data-start=\"2188\" data-end=\"2200\">48 hours<\/strong> of delivery.<\/p>\n<\/li>\n<li data-start=\"2214\" data-end=\"2305\">\n<p data-start=\"2216\" data-end=\"2305\">After verification, we will offer a <strong data-start=\"2252\" data-end=\"2282\">replacement or full refund<\/strong> at no additional cost.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2307\" data-end=\"2310\" \/>\n<h3 data-start=\"2312\" data-end=\"2337\">Return Shipping Costs<\/h3>\n<ul data-start=\"2339\" data-end=\"2547\">\n<li data-start=\"2339\" data-end=\"2451\">\n<p data-start=\"2341\" data-end=\"2451\">If the return is due to a <strong data-start=\"2367\" data-end=\"2408\">damaged, defective, or incorrect item<\/strong>, Vyxe will cover the return shipping cost.<\/p>\n<\/li>\n<li data-start=\"2452\" data-end=\"2547\">\n<p data-start=\"2454\" data-end=\"2547\">If the return is for other reasons, the customer may be responsible for return shipping fees.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2549\" data-end=\"2552\" \/>\n<h3 data-start=\"2554\" data-end=\"2577\">Order Cancellations<\/h3>\n<ul data-start=\"2579\" data-end=\"2729\">\n<li data-start=\"2579\" data-end=\"2637\">\n<p data-start=\"2581\" data-end=\"2637\">Orders can only be canceled <strong data-start=\"2609\" data-end=\"2636\">before they are shipped<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2638\" data-end=\"2729\">\n<p data-start=\"2640\" data-end=\"2729\">Once an order has been shipped, it cannot be canceled and must follow the return process.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2731\" data-end=\"2734\" \/>\n<h3 data-start=\"2736\" data-end=\"2759\">Contact Information<\/h3>\n<p data-start=\"2761\" data-end=\"2835\">If you have any questions regarding returns or refunds, please contact us:<\/p>\n<p data-start=\"2837\" data-end=\"3021\"><strong data-start=\"2837\" data-end=\"2855\">Business Name:<\/strong> Vyxe<br data-start=\"2860\" data-end=\"2863\" \/><strong data-start=\"2863\" data-end=\"2875\">Address:<\/strong> 526 E 1st St, St Francis, KS 67756, United States<br data-start=\"2925\" data-end=\"2928\" \/><strong data-start=\"2928\" data-end=\"2938\">Phone:<\/strong> +1 (785) 332-2692<br data-start=\"2956\" data-end=\"2959\" \/><strong data-start=\"2959\" data-end=\"2969\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2970\" data-end=\"2987\">support@vyxe.shop<\/a><br data-start=\"2987\" data-end=\"2990\" \/><strong data-start=\"2990\" data-end=\"3002\">Website:<\/strong> <a class=\"decorated-link\" href=\"https:\/\/vyxe.shop\/\" target=\"_new\" rel=\"noopener\" data-start=\"3003\" data-end=\"3021\">https:\/\/vyxe.shop\/<\/a><\/p>\n<hr data-start=\"3023\" data-end=\"3026\" \/>\n<p data-start=\"3028\" data-end=\"3146\">We appreciate your trust in <strong data-start=\"3056\" data-end=\"3064\">Vyxe<\/strong> and are committed to making your shopping experience safe, fair, and transparent.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_16437406 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-123","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vyxe.shop\/index.php?rest_route=\/wp\/v2\/pages\/123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vyxe.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vyxe.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vyxe.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vyxe.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=123"}],"version-history":[{"count":2,"href":"https:\/\/vyxe.shop\/index.php?rest_route=\/wp\/v2\/pages\/123\/revisions"}],"predecessor-version":[{"id":125,"href":"https:\/\/vyxe.shop\/index.php?rest_route=\/wp\/v2\/pages\/123\/revisions\/125"}],"wp:attachment":[{"href":"https:\/\/vyxe.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}